Customer Portal

Here at Laser Fire & Security, we offer a customer portal service to our customers, allowing them to manage their security plan. Our Site Watch portal is a management platform targeted at our retail and corporate clients, with support for multiple systems across different sites. Please speak with us to request access to this service.

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Some of the features we provide

Our service on offer with our customer portal services include but aren’t limited to the following features.

Real time information allowing you to view your customer details and other site information we have on record.
Site Documents access. This stores all the documents we have on record that relate to your property or properties.
Quote managements. Whenever we provide you with a quotation on an installation or security management, you can find the stored copy of this on your customer portal page.
Job sheet display online for your convenience.
Online Keyholder Management to ensure that the required people have access to your property when needed.
Service requests all managed within the portal.
Live feed for all systems in line fault conditioning. For example, Dualcom and Checkmycctv systems.
Police response level and warnings displayed online.
Live feed for all systems currently on test with our monitoring centre. View online from anywhere at your convenience

Contact Laser Fire & Security

If you have any further questions regarding our customer portal or other fire and security services, please get in touch with one of our experienced team today for a chat.